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Product return policy

You have the right to return the products you bought and request their replacement
a) In case of a construction error you can return the problematic item to our headquarters with your own shipping costs. After the required check and it is found that your product is really problematic, we send you a new product with our own shipping costs. The product must be returned in its complete factory packaging accompanied by all its accessories and its purchase document.
(b) in all cases where there has been a problem or defect in the product (function or quality) covered by the product warranty and provided that the warranty has been given by METEOSHOP IKE. the manufacturer of the product or his representative.
In any case, the products must be returned in excellent condition, in the condition received by the customer, complete and without damage and the product packaging must be the one that normally accompanies the product and be in excellent condition within 20 days (maximum time limit) return).
In any case, return and replacement is possible under the following conditions:
- the product has not been used
- the product is accompanied by all the necessary documents, which prove the transaction (eg Shipping Receipt Invoice, Retail Receipt etc.)